Privacy Policy

Last updated: 05 October 2023

1. Introduction

T.B. Tech S.A.R.L ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and mobile application (collectively, "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information: We may collect personal information you provide, such as your name, email address, phone number, and pet information.

Usage Data: We may collect information about how you use our Services, including IP address, device information, and usage patterns.

Location Data: With your consent, we may collect your location data for specific features, like finding nearby services.

3. How We Use Your Information

Provide and improve our Services: We use your information to offer you features such as listing different vets, trainers, and sitters in your area, as well as assisting you in finding the perfect match for your pet's needs.

Send you updates, marketing communications, and service-related notices: We may inform you about new services, special offers, and important updates.

Customize your experience: Your data helps us tailor our Services to your preferences.

Analyze usage patterns and trends: We gather insights to enhance our Services and user experience.

Shop: Your shopping preferences may be used to offer a curated marketplace experience.

Comply with legal requirements: We will share your data when required by law.

4. Sharing Your Information

We may share your information with:

Vets, Trainers, Sitters: To connect you with relevant professionals in your area.

Business partners: For marketing and advertising purposes.

Law enforcement, government agencies, or authorized third parties: When required by law.

5. Your Choices

Opt out of marketing communications: You have the option to unsubscribe from marketing communications.

Location data: You can control location data access in your device settings.

Update or delete your account information: You can manage and modify your account information at any time.

6. Data Security

We implement measures to protect your information but cannot guarantee its security. Please use the Services at your own risk.

7. Shop and Return Policy

Shop: When making purchases through our marketplace, please review the specific return policy for each item before placing your order. Some products may have a no-return policy.

8. Links to Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

9. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes through the Services.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at info@mypawers.com.

Again, I emphasize that it's crucial to consult with a legal professional to ensure your privacy policy complies with all relevant laws and regulations, especially when it involves handling personal information related to pet owners and their pets, as well as online shopping and returns.